While you're filling out the questionnaire, I wanted to send this through. I had a look at your online presence and found three specific things that are costing you jobs right now — and all three can be fixed for free, today. No tools needed, no money spent. Just 20–30 minutes on your phone.
Your business is called "AK Pressure Washing." When someone in Macquarie Park searches for "solar panel cleaning" or "window cleaning near me" — Google doesn't know you offer those. Your listing name and categories tell Google what you do. Right now, they only signal pressure washing.
You just invested in solar cleaning equipment. You're expanding into window cleaning. But Google doesn't know that yet — so you're getting zero of those searches.
Your 5.0 star average is genuinely excellent — that's the quality proof. But Google's map ranking cares heavily about the number of reviews, not just the rating. The businesses in the top 3 for any cleaning search in your area typically have 50–120 reviews.
At rank #15, about 80% of people searching for your services never see your business. They click one of the top 3 results and book someone else. This isn't about quality — it's about review count. You're losing jobs to businesses that are objectively worse than you, just because they asked for reviews and you didn't.
When you're on a job and your phone goes to voicemail, here's what happens: 85% of people who hit voicemail don't leave a message and don't try again. They call the next result on Google. That job is gone — and you never knew it happened.
If you're getting 8–10 calls a week (a reasonable estimate at your level), and 3–4 go to voicemail while you're working, that's 2–3 missed jobs per week. At your job values, that's potentially $1,500–$2,500/month walking out the door silently.
These three things cost nothing to fix and could make a visible difference in the next 2–4 weeks. I wanted you to see that this is real, specific, and actually works — not just theory.
Once you send back the questionnaire, we'll go much deeper — build the full plan, activate the solar division, set up the systems properly. But do these three things this week and you'll already be ahead.